FAQ’s

Welcome to Pashupat Daycation, your trusted partner for unforgettable travel experiences. We offer a wide range of domestic and international tour packages, carefully crafted to meet your unique needs and preferences.

1. Place to Visit

What are the best places to visit in [country/region]?

Our travel experts have carefully curated a list of top destinations that showcase the diversity and richness of [country/region]. From the stunning landscapes of [location] to the vibrant culture of [location], we offer a range of options to suit every interest and preference. Whether you're looking for adventure, relaxation, or cultural immersion, our experts will guide you to the best places to visit.

2. Booking and Payment

Can I cancel or change my booking?

Yes, we understand that circumstances may change, and we're here to assist. Please contact our customer support team at least 24 hours prior to your booking date to modify or cancel your reservation. Our team will guide you through the process and provide information on any applicable fees or penalties. We strive to provide flexibility and support to ensure a stress-free travel experience.

How do I pay for my booking?

We offer payment options like our bank details and business Qr codes, to ensure a seamless and convenient booking experience. Our payment options is encrypted and secure, protecting your sensitive information. We also offer various payment plans options to suit your needs.

Are there any package deals or discounts available?

Yes, we regularly offer exclusive packages, discounts, and promotions to provide our customers with the best value for their travel budget. Please check our website or consult our travel experts for the latest deals. We partner with various suppliers to offer competitive pricing and special offers, ensuring you get the most out of your travel experience.

What are the payment terms and refund policies?

Our payment terms and refund policies are designed to provide flexibility and security for our valued customers. Please refer to our website or consult our travel experts for detailed information on payment schedules, refund timelines, and cancellation fees. We strive to provide transparent and fair policies to ensure a smooth travel experience.

3. Hotel and Accommodation

What are the check-in and check-out times for hotels/resorts/etc.?

Typically, check-in is at 2 PM and check-out is at 12 PM, but please confirm with the specific property for their policy. We recommend arriving early to complete the check-in process and enjoy the hotel's facilities. Our travel experts can assist with early check-in or late check-out requests, subject to availability. Additionally, we offer a range of accommodation options to suit every budget and preference, from budget-friendly hotels to luxury resorts, villas, and apartments.

What types of accommodation are available in [destination]?

We offer a diverse range of options to suit every budget and preference. From budget-friendly hotels to luxury resorts, villas, and apartments, our travel experts can help you find the perfect accommodation for your needs. We partner with reputable suppliers to ensure quality and comfort. Whether you're looking for a romantic getaway or a family vacation, we have the perfect accommodation for you.

Can I book a room with a specific view or amenity?

Yes, please specify your preferences while booking, and we'll try to accommodate your request. Please note that room allocations are subject to availability, and some properties may have limited options for specific views or amenities. Our travel experts can assist with special requests, such as rooms with a specific view, extra beds, or accessibility features. We strive to provide personalized service to ensure a comfortable and enjoyable stay.

4. Transportation

Are there any public transportation options in [destination]?

Yes, most destinations have public transportation options, including buses, trains, and taxis. Please research or ask our experts for specific information on routes, schedules, and fares. We can also assist with booking private transfers or car rentals for a hassle-free experience. Our travel experts can provide guidance on the best transportation options for your needs and budget.

How do I get to [destination] from the airport?

We recommend pre-booking airport transfers or taxis for a hassle-free experience. Our travel experts can assist with booking transfers or providing guidance on public transportation options from the airport to your destination. We also offer private car rentals for a luxurious and personalized experience.

Can I request a specific type of transportation or vehicle?

Yes, please inform us of your transportation preferences at the time of booking, and we'll make reasonable efforts to accommodate your requests. We offer a range of transportation options, including private transfers and car rentals. Our travel experts can assist with special requests, such as luxury vehicles or accessibility features.

5. Attractions and Activities

What are the top attractions in [destination]?

Our travel experts recommend exploring our curated list of top attractions, which includes a mix of popular landmarks, cultural experiences, and off-the-beaten-path adventures. From iconic monuments to hidden gems, we'll guide you to the best experiences in [destination]. Our experts can also assist with booking tickets, tours, and activities to ensure a smooth and enjoyable experience.

Can I book activities or tours in advance?

Yes, pre-booking activities and tours ensures availability and a smooth experience. Please consult our experts or website to book activities, tours, and experiences in advance. We offer a range of options, from guided tours to adventure activities, to suit every interest and budget. Our travel experts can assist with customizing your itinerary to ensure a memorable experience.

6. Travel Requirements

How do I obtain a visa for international travel?

In some tour packages we will provide visa. In some cases, we recommend consulting the official government website of the destination country or contacting their embassy/consulate for visa requirements and application procedures. Our travel experts can also provide guidance and support to ensure a seamless experience. We'll assist with understanding visa requirements, application processes, and documentation needs.

What are the travel restrictions and advisories for certain destinations?

We closely monitor travel advisories and restrictions issued by governments and international organizations. Please consult our website or travel experts for the latest information and guidance on safe travel. Our experts can assist with understanding travel restrictions, health measures, and safety protocols to ensure a secure journey.

What are the travel documents required for domestic/international travel?

Please refer to our website or consult our travel experts for detailed information on required travel documents, including passports, visas, and health certificates. We'll guide you through the necessary documentation and ensure you're prepared for a smooth journey.

7. Special Requests

Can I book a tour for a minor or infant?

Yes, we welcome travelers of all ages! However, please note that some tours may have age restrictions or requirements. Please consult our travel experts to ensure the tour is suitable for minors or infants. We'll assist with understanding age restrictions, child safety measures, and accessibility features to ensure a comfortable experience.

Can I request special assistance or accommodations for a disability?

Yes, we are committed to providing accessible travel experiences. Please inform us of your requirements at the time of booking, and we will make reasonable efforts to accommodate your needs. Our travel experts can assist with understanding accessibility features, special assistance, and disability services to ensure a smooth journey.

Can I request a specific guide or language for my tour?

Yes, please inform us of your preferences at the time of booking, and we will make reasonable efforts to accommodate your requests. We offer guided tours in multiple languages and can assist with understanding language options, guide expertise, and cultural insights to enhance your experience.

8. Emergency and Support

How do I contact the tour operator or guide during the tour?

Our tour operators and guides are always available to assist. Please refer to the contact information provided in your travel documents or contact our customer support team for assistance. We're available 24/7 to ensure a smooth and enjoyable experience.

What are the emergency contact details and procedures?

In case of an emergency, please contact our 24/7 customer support team or refer to the emergency contact details provided in your travel documents. We have a comprehensive emergency response plan in place to ensure your safety and well-being.

9. Additional Services

Can I purchase additional travel services like travel adapters or converters?

No, we can’t offer travel accessories like adapters or converters.

Can I purchase travel insurance through your company?

Yes, we offer travel insurance options to protect against unforeseen circumstances. Please consult our website or travel experts for more information. We'll guide you through the insurance options, coverage, and claims process to ensure peace of mind.

10. Reviews and Feedback

How do I leave feedback or review the tour operator or guide?

We value your feedback! Please submit your review through our Google Business Account Page or Facebook Account Page or WhatsApp Message or contact our customer support team to share your experience. Your feedback helps us improve our services and ensure a high-quality experience for future travelers.

11. Terms and Conditions

What are the terms and conditions for using the company's website or services?

Please refer to our website for our terms and conditions, which outline our policies and procedures for using our services. Our travel experts can assist with understanding our terms, conditions, and policies to ensure a smooth experience.

12. Customization

Can I customize my tour package to suit my preferences?

Yes, our travel experts can help create a customized itinerary tailored to your preferences. From destination to activities, we'll work with you to craft a unique experience. Please consult our experts to discuss your preferences and create a personalized tour package.

Can I book a tour for a special occasion or celebration?

We'd be delighted to help plan your special occasion or celebration! Please consult our travel experts to create a memorable experience. From honeymoon packages to anniversary celebrations, we'll assist with understanding your needs and crafting a unique experience.

Can I book a tour for a large group or corporate event?

Yes, we can assist with booking tours for large groups or corporate events. Please consult our travel experts for customized solutions. We'll work with you to understand your needs, preferences, and budget to create a tailored experience for your group.

13. Food and Beverages:

What dining options are available?

We offer a wide range of dining options to suit every taste and preference. From local cuisine to international flavors, our tours include meals at carefully selected restaurants and eateries. Whether you're looking for a fine dining experience or a casual meal, we've got you covered. Our guides can also recommend local specialties and hidden gems, ensuring you get to savor the authentic flavors of the destination.

Can I request special meals?

Absolutely! We understand that dietary restrictions and preferences are important. Please inform us of any special meal requirements at the time of booking, such as vegetarian, gluten-free, or halal. We'll do our best to accommodate your needs and ensure that your meals are tailored to your requirements.

Are drinks included in the tour package?

Yes, drinks are included in our tour packages. We provide bottled water throughout the tour, and meals include soft drinks, juice, or tea/coffee. In some cases, alcoholic beverages may be available at an additional cost. Please check your specific tour itinerary for details.

Can I purchase snacks or drinks outside of meal times?

Yes, you're welcome to purchase snacks or drinks outside of meal times. Our guides can recommend local shops or cafes where you can find a variety of options.

Are there any specific dining etiquette or customs I should be aware of?

Yes, some destinations may have specific dining etiquette or customs. Our guides will brief you on any local customs or traditions to ensure a respectful and enjoyable dining experience.

Can I request a special cake or celebration meal?

Yes, we'd be happy to arrange a special cake or celebration meal for birthdays, anniversaries, or other special occasions. Please inform us in advance so we can make the necessary arrangements.

Please note that specific details may vary depending on the destination and service provider. Our travel experts are always available to assist with personalized queries and recommendations.